Cyberworks.com.my (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website and our web hosting services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information: We may collect personal information, such as your name, email address, phone number, and billing information when you sign up for our services or contact us for support.

b. Log Data: When you use our website or services, we may automatically collect log data, including your IP address, browser type, operating system, referring web pages, and pages visited.

c. Cookies: We may use cookies and similar tracking technologies to enhance your user experience and analyze how our website and services are used. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

a. Providing Services: To provide and maintain our web hosting services, including customer support, billing, and technical assistance.

b. Communication: To communicate with you about your account, service updates, security alerts, and promotional information.

c. Analytics: To analyze website and service usage patterns, monitor performance, and improve our offerings.

d. Legal Compliance: To comply with legal obligations and respond to lawful requests from law enforcement agencies.

3. Information Sharing

We may share your information in the following circumstances:

a. Service Providers: We may engage third-party service providers to assist us in delivering our services, and they may have access to your information for this purpose.

b. Legal Requirements: We may disclose your information when required by law or in response to valid legal processes.

c. Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system is completely secure. Therefore, we cannot guarantee the absolute security of your data.

5. Your Choices

You have certain rights regarding your personal information:

a. Access and Correction: You can request access to, and correction of, your personal information.

b. Opt-Out: You can opt out of receiving promotional emails by following the instructions in those emails or contacting us directly.

6. Minors’ Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from those under 18 years of age. If we become aware that we have inadvertently collected such information, we will delete it promptly.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us.

• Email: support@cyberworks.com.my