Terms & Conditions

1. Acceptance of Terms

Welcome to Fusion Biz Solution (“Company,” “we,” “us,” or “our”). By accessing or using our website cyberworks.com.my (the “Site”), you confirm that you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree, you must discontinue your use of our services and site immediately.

These Terms govern your use of the Site and any services provided by Fusion Biz Solution. They apply to all visitors, users, and others who access or use the Site.

2. Eligibility

To access our services, you must be at least 18 years old. By accessing our Site, you represent and warrant that you meet this requirement and that the information you provide during registration is accurate, complete, and current.

3. User Account and Security

3.1 Account Registration

Creating an account may be required to access certain features. You agree to provide accurate and current information during registration and promptly update your account information if there are any changes.

3.2 Account Responsibility

You are responsible for safeguarding your account credentials and for all activities that occur under your account. We recommend using strong passwords and changing them regularly. Any actions taken under your account are your responsibility, regardless of whether they were authorized by you.

3.3 Account Termination and Suspension

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or if we detect suspicious activity. Upon termination, your access to the Site will be revoked, and you will no longer be able to use any associated services.

4. Intellectual Property Rights

4.1 Ownership of Content

All materials on this site, including text, images, graphics, logos, software, and audio, are the exclusive property of Fusion Biz Solution or our licensors and are protected by intellectual property laws, including copyright, trademark, and patent laws.

4.2 Limited License

You are granted a non-exclusive, revocable, and limited license to access and use our content for personal, non-commercial purposes. You may not reproduce, distribute, or modify our content without our written consent. Any unauthorized use of our content may violate copyright, trademark, and other laws.

5. Services Offered

5.1 Overview

We provide various services, including but not limited to:

  • Web Hosting: Shared, VPS, and dedicated hosting solutions.
  • Domain Registration: Registering domain names across various TLDs.
  • Website Management: Comprehensive services to manage and maintain websites.
  • Cloud Solutions: Scalable cloud hosting and storage options.
  • IT Support: Technical support for your IT needs.

The specific scope and terms of each service are outlined in our individual service agreements.

5.2 Service Modifications

We may modify, discontinue, or suspend any service at any time, with or without notice. Fusion Biz Solution is not liable for changes in service availability or functionality. We will endeavor to provide notice of significant changes where feasible.

6. Service Fees and Payment Terms

6.1 Fees and Payment

Our service fees are outlined on our website and may be subject to change with prior notice. Payments are due as per your selected plan or service contract. All prices are in Malaysian Ringgit (MYR) unless stated otherwise.

6.2 Accepted Payment Methods

We accept a range of payment methods, including major credit cards, online payment gateways (such as PayPal), and bank transfers. It is your responsibility to ensure timely payments to avoid disruptions to your services.

6.3 Late Payment Penalties

Failure to make payments on time may result in service suspension or termination. Late fees may apply as outlined in your service agreement. Accounts that are not settled within a specified period may incur additional charges or be sent to collections.

7. Data Backup and Deletion

Certain hosting services provide automatic backups, but we are not responsible for the backup, loss, or damage of data. We recommend that users regularly perform additional backups to ensure data security.

If a user’s service expires without timely renewal, or if the service is terminated due to policy violations, we will unfortunately have to permanently delete the data associated with that service. Users are advised to exercise self-discipline to avoid having their data deleted due to non-renewal or policy violations.

8. Prohibited Conduct and User Responsibilities

8.1 Prohibited Activities

The following activities are strictly prohibited while using our services:

  • Spamming: Sending unsolicited bulk messages or email campaigns that disrupt users and networks.
  • Cyber Attacks and DDoS: Engaging in actions such as Distributed Denial of Service (DDoS) attacks aimed at overloading servers or networks.
  • Phishing: Attempting to fraudulently collect personal or sensitive information by imitating legitimate entities.
  • Malware and Virus Distribution: Hosting, sharing, or promoting malicious software that compromises data or systems.
  • Copyright Violations: Unauthorized use, hosting, or distribution of copyrighted material.
  • Illegal Gambling and Betting: Facilitating unlicensed or illegal gambling, betting, or related activities.
  • Fraudulent Activities: Conducting schemes that deceive, defraud, or scam individuals or businesses.
  • Adult or Explicit Content: Hosting or distributing pornography, explicit content, or content that violates content standards.
  • Terrorist Content or Threats: Promoting, supporting, or facilitating terrorist activities or threats.
  • Hate Speech and Harassment: Engaging in content or actions that promote hate, discrimination, or targeted harassment.
  • Unlawful or Illegal Content: Hosting any material or engaging in activities that violate laws or regulatory standards.
  • Impersonation and Identity Theft: Engaging in activities to impersonate individuals, businesses, or organizations without authorization.
  • Financial Scams and Pyramid Schemes: Promoting schemes aimed at defrauding people or taking advantage of vulnerable individuals.
  • Data Scraping or Unauthorized Data Collection: Activities aimed at extracting data without permission or legal basis.
  • Counterfeit Sales: Selling or promoting fake or imitation goods in violation of intellectual property rights.
  • Unlicensed Pharmaceutical Sales: Selling or distributing prescription drugs without a license or prescription requirements.

Engaging in any of the above prohibited activities may result in the suspension or termination of your account and may lead to legal action.

8.2 Enforcement

We reserve the right to investigate and take action against any user found in violation of these Terms, including reporting to law enforcement, terminating user accounts, and seeking damages. We may also cooperate with law enforcement authorities in investigating any suspected illegal activities.

9. Limitation of Liability

To the fullest extent permitted by law, Fusion Biz Solution shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services. Users agree that the risk of using our services lies solely with them. We do not provide any claims or guarantees, and users assume all responsibilities.

10. Indemnification

You agree to indemnify and hold Fusion Biz Solution, its employees, affiliates, and agents harmless from any claims, damages, or losses arising out of your use of our services, your breach of these Terms, or any unlawful activity conducted through your account. This includes any costs and attorney fees incurred in connection with such claims.

11. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy governs the collection and use of your data, detailing how we handle, store, and protect your information. By using our site, you consent to our data practices as outlined in our Privacy Policy. We are committed to complying with Malaysia’s Personal Data Protection Act (PDPA) and other applicable data protection regulations.

12. Third-Party Links and Resources

Our website may include links to third-party sites or resources. Fusion Biz Solution does not endorse, guarantee, or accept responsibility for any content, products, or services available from these third-party sources. You should review the terms and conditions and privacy policies of any third-party websites you visit.

13. Service Termination

We reserve the right to terminate or suspend your access to our website or services at any time for any reason, including a breach of these Terms, without prior notice. Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including, without limitation, ownership provisions, indemnity, and limitations of liability.

14. Dispute Resolution

14.1 Initial Resolution

If you have a concern or dispute, we encourage you to reach out to our support team. We strive to resolve disputes amicably before escalating to formal channels.

14.2 Arbitration

Any disputes arising out of or related to these Terms shall be settled through binding arbitration, conducted under the rules of the Malaysian Arbitration Act. By agreeing to arbitration, you waive the right to bring a claim in court, and any arbitration shall take place on an individual basis.

15. Governing Law

These Terms are governed by the laws of Malaysia, without regard to its conflict of law provisions. Any legal actions arising from these Terms will be handled in the jurisdiction of the Malaysian courts.

16. Updates to Terms

We reserve the right to modify or update these terms periodically. All updates will take effect automatically and will be posted on our website. Users are responsible for regularly checking these terms to ensure they are aware of any changes. Continuing to use our website and services signifies your acceptance of the new terms.

17. Contact Us

If you have any questions or need assistance regarding these Terms, please contact us at:

By accessing and using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.